
What Is International Door-to-Door Service? Benefits and Trends for Import-Export Businesses
In modern international trade, the key factor is no longer just freight rates, but the ability to control the entire logistics chain – from origin to the consignee’s door. The International Door-to-Door service was developed to meet this demand: a comprehensive shipping solution under EXW or DDP terms that helps businesses save time, manage costs, and reduce risks with every shipment.
Let’s explore what Door-to-Door international logistics is, the advantages it offers, and what businesses need to know with Vietnam Post Logistics.
What is Door-to-Door Logistics?
In global import-export operations, one of the most critical factors for business efficiency is the ability to manage the cross-border supply chain. The Door-to-Door concept has become a vital solution that helps businesses optimize costs, time, and resources by delivering goods directly from the manufacturer to the buyer.
Simply put, Door-to-Door is a shipping service that covers all stages from the seller’s location to the buyer’s location, including:
- Domestic transportation in the exporting country
- Export customs clearance
- International shipping
- Import customs clearance
- Domestic delivery in the importing country
All handled by a single logistics provider. This eliminates the need for multiple intermediaries and reduces the risk at each stage.
Common Forms of Door-to-Door in International Trade
Door-to-door is not a specific Incoterm but a logistics service model based on global trade terms. The two most common forms are:
DDP (Delivery Duty Paid)
The seller assumes all costs and risks until the goods are delivered to the buyer overseas, including import taxes and customs clearance.
This model is ideal for Vietnamese exporters looking to take full control of their supply chains and provide a seamless experience to international buyers.
EXW (Ex Works)
In contrast, EXW requires the buyer to take on all costs and risks from the seller’s location abroad.
Using a logistics provider in Vietnam to handle Door-to-Door under EXW enables businesses to stay in control and not rely on overseas sellers.
Key Benefits of International Door-to-Door Service
Door-to-door logistics brings numerous benefits, especially for businesses without an in-house logistics team or much experience in international trade.
Optimize Time & Cost
- No need to coordinate with multiple shippers, customs brokers, or foreign agents
- Lower costs and faster deliveries through streamlined operations
Simplify Logistics Process
- All complex tasks such as licensing, customs declaration, tax payment, shipment tracking… are handled by one provider
- Reduces operational pressure and errors caused by multi-party coordination
Improve Transparency and Control
- Get full-cost quotations upfront, aiding accurate budget forecasting
- Real-time shipment tracking across all stages
Minimize Legal & Tax Risks
With professional services like those from Vietnam Post Logistics, you’ll receive support for HS code classification, document validation, and compliance advice—helping avoid customs holds, delays, and penalties
Enhance Customer Experience
With DDP shipments, overseas buyers just receive the goods—creating a major competitive edge when selling on global e-commerce platforms or through agents
Door-to-Door Logistics and Global Supply Chain Trends
In the digital economy and booming cross-border commerce, demand for end-to-end logistics solutions is rising fast. Notable trends include:
Cross-border e-commerce is exploding
Vietnamese businesses are expanding into the US, EU, Japan, South Korea… DDP delivery removes purchase barriers and boosts user experience.
Vietnamese businesses are taking supply chain control
Instead of relying on sellers (under EXW), importers now hire local logistics firms to better manage pricing and risks.
Flexible, multi-modal, integrated supply chains
Providers like Vietnam Post Logistics are offering bundled services—warehousing, trucking, customs, insurance, value-added services—creating a full-service logistics ecosystem.
Vietnam Post Logistics – Your End-to-End Door-to-Door Partner

With strengths in owning a logistics infrastructure network of warehouses, trucks, customs experts, international agents, and cargo insurance, Vietnam Post Logistics offers full-service Door-to-Door solutions under both EXW and DDP terms.
DDP Services by Vietnam Post Logistics:
- Import customs consulting
- All-inclusive pricing with taxes, fees, and delivery
- Act on your behalf for import clearance abroad
- Deliver goods directly to end customers
EXW Services by Vietnam Post Logistics:
- Pick up goods from sellers overseas
- Handle export procedures and international shipping
- Clear customs and deliver locally in Vietnam
- Advise on import tax optimization and legal compliance
Additional services:
- HS code, FTA, and trade document consulting
- Multi-modal supply chain design
- Customized cargo insurance
- Integrated fulfillment and bonded warehousing
More Than Just Delivery – A Strategic Logistics Solution
International Door-to-Door is more than a delivery method—it’s a holistic solution for managing global supply chains. It saves time, optimizes resources, and strengthens your global competitiveness.
In today’s world, where speed and customer experience are critical, choosing the right logistics partner is the key to success.
With proven capabilities in both DDP and EXW and an integrated ecosystem from warehousing and customs to international shipping, Vietnam Post Logistics is your trusted companion on the journey to conquering global markets.