So, the question is, which Fulfillment company is most suitable for your company and business?
It can be said that Fulfillment cost is always the top criterion that companies and businesses care about when considering choosing a service. Because low input costs will help your business have the opportunity to increase more profits.
However, sellers also need to pay more attention to factors such as quality and transparency, because the development of your scale and brand reputation depends a lot on the quality of fulfillment services provided by partners.
Therefore, choose partners with service quality that meets your needs and is commensurate with the costs you spend.
According to a survey by Digital Commerce 360 in February 2021, for more than 1,000 online shoppers, up to 68% of survey participants said that fast delivery speed made them decide to place an order.
This shows that delivery speed is an extremely important factor affecting the shopping experience and long-term customer loyalty to a company or business.
Therefore, businesses should consider and choose fulfillment companies with fast shipping times or commitments to on-time and accurate delivery. This will help sellers optimize their competitive advantage and increase customer experience.
Compared to the warehouse systems of individual businesses and cross-border import units, the warehouse systems, facilities, and operating processes of fulfillment companies have much stricter requirements.
The warehouse system must have enough space to store goods scientifically, easy to see, easy to take, easy to check, ensuring the safety of the goods. Tools, equipment, and materials must be sufficient and guaranteed according to the commitment agreed with the partner.
The qualifications and attitude of the fulfillment company's staff will determine the quality of service that you and your customers receive.
Especially when unexpected problems arise, a professional and reputable operating team will handle the problem effectively to achieve the best results for both parties.
The operating productivity of fulfillment companies is one of the important factors that you need to consider carefully before deciding to cooperate.
If the partner's capacity does not meet the scale of your business, it will affect the delivery speed and customer experience of the product. This will affect your business performance and brand reputation
The selling price is one of the top factors in choosing a supplier to cooperate with. But the added values that they are capable of providing help increase customer satisfaction with the product as well as improve business performance. You need to carefully consider this factor when considering between service providers.
The price difference between the two fulfillment companies is about 5%. Compared to the company with the lower price, the company with the higher price can connect to the API system of the units importing and consigning goods from China to help your business goods information be updated automatically and quickly; does not require a minimum of 1 month of inventory; So which company will you prioritize?
Finding out information related to the technology operating system or service of the service provider in advance will help you have the most accurate view of how the system process works.
A cooperative attitude and a willingness to provide detailed information to service users also partly demonstrate the transparency and reputation of the service provider.
Clear and transparent information about services, fees, and policies will facilitate you in the process of using the service as well as serve as a basis for handling arising problems.
The above are 7 golden criteria to help sellers and businesses more easily choose a reputable and quality Fulfillment company. Please contact Vietnam Post Logistics if you need advice or have questions about Fulfillment.
Vietnam Post Logistics
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Address: No. 05 Pham Hung Street - My Dinh 2 - Nam Tu Liem - Hanoi - Vietnam
Email: ga.logistics@vnpost.vn
Hotline: 024 3685 5333
